Privacy Policy
Below Mushroom Farm LLC OPC ("we," "our," or "us") values your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit and interact with our online store, www.belowfarm.ae (the "Website"). By using the Website and our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect various types of personal and non-personal information, including:
· Personal Data: This includes your name, email address, phone number, billing and shipping addresses, payment details, and any other information you provide when making a purchase or registering an account.
· Automatically Collected Data: This includes your IP address, device type, browser type, and browsing behavior collected through cookies and similar tracking technologies.
· Transactional Data: Details about your purchases, payment records, and order history.
· Customer Support Data: Information you provide when contacting us for assistance.
2. How We Use Your Information
We use your personal information for the following purposes:
· Order Processing: To process and fulfill your orders, including payment processing, shipping, and delivery.
· Communication: To send you order updates, respond to your inquiries, and provide customer service.
· Personalization: To personalize your shopping experience and improve the functionality of our Website.
· Marketing: With your consent (where required by law), to send you promotional emails and marketing materials.
· Security and Fraud Prevention: To monitor and address fraud, security issues, or technical concerns.
· Legal Compliance: To meet our legal obligations under UAE law, including fulfilling any regulatory or governmental requirements.
3. How We Share Your Information
We do not sell your personal data. However, we may share your information with the following parties in specific circumstances:
· Service Providers: With third-party companies that provide essential services to our business, such as payment processors, shipping companies, IT service providers, and marketing partners.
· Legal Compliance: If required by law, such as in response to a court order, government request, or to protect our legal rights.
· Business Transfers: In the event of a merger, acquisition, or sale of our business or assets.
4. Data Security
We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or storage system is 100% secure, so we cannot guarantee absolute security.
5. Your Rights and Choices
In accordance with UAE data protection laws, you have the following rights regarding your personal information:
· Access: You can request access to the personal data we hold about you.
· Correction: You can request corrections to any inaccurate or incomplete data we hold about you.
· Deletion: You have the right to request that we delete your personal data, subject to legal or contractual obligations.
· Marketing Preferences: You can opt-out of receiving promotional communications from us at any time.
· Data Processing Restrictions: You can request limitations on how your data is used.
To exercise any of these rights, please contact us at info@belowfarm.ae
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Children's Privacy
Our Website is not intended for children under the age of 18, and we do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at: